AI Agents/Hotels

AI Agent for Hotels & Hospitality

Guests expect instant responses — about reservations, amenities, local recommendations, and requests. Your front desk can't be everywhere at once.

How it works
WhatsAppWebchatSMS

The problems it solves

01

Reservation inquiries with slow response times

Guests message asking about availability, rates, and room types. The agent answers in seconds and drives them toward booking.

02

Pre-stay questions eating into staff time

Check-in time, parking, pet policy, restaurant hours — the agent handles pre-stay Q&A so staff focus on the guests in front of them.

03

In-stay requests that slip through

Room service, housekeeping, extra towels — the agent routes requests to the right department instantly and confirms fulfillment.

04

Guest reviews and reactivation left on the table

Post-stay follow-up, review requests, and return visit offers — automated and personalized without extra effort from your team.

How it works

Live in days, not months.

We handle the full setup — configuration, integrations, testing. You review and approve before anything goes live.

01

We onboard your business

Services, pricing, tone, hours, FAQs — everything the agent needs to represent you accurately.

02

We connect your tools

Opera, Mews, Cloudbeds — we handle the integrations so the agent works within your existing stack.

03

You review, we launch

You test the agent before it goes live. Once approved, we deploy and monitor from day one.

04

Continuous improvement

We track performance monthly and tune the agent based on real conversation data. It gets better over time.

What the agent does

01Reservation inquiries and booking support via WhatsApp or webchat
02Pre-stay Q&A (check-in, amenities, local recommendations)
03In-stay request routing (housekeeping, room service, maintenance)
04Post-stay review prompts and return visit offers
05Multilingual support for international guests
06Seamless escalation to front desk staff

Pricing

Fixed monthly. Everything included.

One flat monthly price — setup, integrations, monitoring, and continuous tuning. No per-message fees, no surprise invoices.

Full setup and configuration
Integrations with your existing tools
Available on WhatsApp, Webchat, SMS
Production monitoring and alerting
Monthly performance review and tuning
Human escalation paths built in
Ongoing support and adjustments

FAQ

Does the agent work with our PMS?

We integrate with popular property management systems including Opera, Mews, Cloudbeds, and others. Integration scope is assessed during onboarding.

Can the agent handle multiple properties?

Yes. We can deploy separate agents per property or a single agent configured with multi-property awareness.

What languages does it support?

The agent can converse in any language your guests message in — automatic detection and response in the guest's language.

How are urgent requests handled?

The agent is trained to identify urgency and escalate immediately to on-duty staff via the channel you prefer (WhatsApp, email, or your internal system).

See it working for Hotels.

Book a 30-minute intro call. We'll walk through exactly how the agent handles your specific workflows and answer any questions about setup or pricing.

See all verticals