Privacy Policy

Overview

Cymba Labs LLC, a Delaware limited liability company operating out of New York, NY ("we", "us", "our"), operates cymbalabs.com (the "Site"). This policy explains what data we collect, how we use it, and your rights regarding that data.

Data We Collect

Information you provide. When you submit our contact form, we collect your name, email address, and any message content you include.

Information collected automatically. We use PostHog for product analytics. This collects pages visited, clicks, navigation patterns, device type, browser, approximate location (country/region), and referral source. PostHog may set cookies to distinguish returning visitors.

How We Use Your Data

• To respond to your inquiries and communicate about potential projects
• To understand how visitors use the Site and improve it
• To send follow-up communication related to your inquiry — we do not send unsolicited marketing emails

Third-Party Services

We share data only with service providers that are necessary to operate the Site:

• PostHog — product analytics
• Resend — transactional email delivery for contact form submissions
• Vercel — hosting and infrastructure

We do not sell, rent, or trade your personal data to any third party.

Cookies

We use cookies set by PostHog for analytics purposes. These help us understand site usage patterns. We do not use advertising or tracking cookies, and we do not participate in ad networks.

Data Retention

Contact form submissions are retained for as long as necessary to respond to your inquiry and maintain the business relationship. Analytics data is retained in accordance with PostHog's default retention policies. You may request deletion of your data at any time.

Your Rights

You may request access to, correction of, or deletion of your personal data at any time by emailing hello@cymbalabs.com. If you are located in the EU/EEA, you have additional rights under GDPR including the right to data portability and the right to lodge a complaint with a supervisory authority. California residents may have additional rights under the CCPA.

Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of the Site after changes constitutes acceptance.

Contact

Questions about this policy? Email hello@cymbalabs.com.